Private Policy

1. WHO WE ARE

Ascendica LLC (“we,” “us,” or “our”) operates the website https://drinkascendica.com (the “Site”). We are committed to protecting your personal information and your right to privacy.

Company Name: Ascendica LLC
Address: 37 Nestor Peak Rd, White Salmon, WA 98672
Email: info@drinkascendica.com

2. INFORMATION WE COLLECT

We collect information that identifies, relates to, or could reasonably be linked to you, including:

Personal Identifiers
Name, shipping address, billing address, email address, and order details.

Financial Information
Payment information is processed securely by third-party processors (such as Stripe). We do not store full payment card numbers.

Device & Technical Data
IP address, browser type, operating system, referring URLs, time zone, and cookies or similar tracking technologies.

User-Submitted Content
Reviews, photos, feedback, or other content voluntarily submitted through our website or review platforms.

3. HOW WE COLLECT INFORMATION

We collect information through:

• Direct Interactions: Purchases, account creation, newsletter sign-ups, or customer support inquiries

• Automated Technologies: Cookies, pixels, and analytics tools as you browse the Site

• Third Parties: Payment processors, shipping providers, analytics tools, and review platforms

4. HOW WE USE YOUR INFORMATION

We use personal information to:

• Process orders and deliver products

• Communicate order confirmations, shipping updates, and support responses

• Send marketing communications when you opt in

• Improve website functionality, analytics, and product offerings

• Prevent fraud and ensure transaction security

• Comply with tax, accounting, and legal obligations

5. DATA SHARING

We do not sell your personal information.

We share information only with service providers necessary to operate our business, including:

• Payment Processors (e.g., Stripe): To process secure payments

• Shipping Carriers: To deliver orders

• Email Service Providers: To send transactional and marketing emails

• Review Platforms: To collect and display customer feedback

• Analytics Providers: To understand site usage and performance

These providers are authorized to use your information only as necessary to perform their services.

6. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of marketing emails at any time using the “unsubscribe” link

To exercise your rights, contact us at info@drinkascendica.com with “Privacy Request” in the subject line.

7. CALIFORNIA & WASHINGTON PRIVACY RIGHTS

If you are a California or Washington resident, you have additional rights under applicable privacy laws, including the right to know, delete, and limit the use of your personal information.

• We do not sell or share personal information as defined by the California Consumer Privacy Act (CCPA/CPRA).

• We do not discriminate against users for exercising privacy rights.

Requests may be submitted via email at info@drinkascendica.com.

8. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect your information, including SSL/TLS encryption and secure infrastructure. However, no method of transmission or storage is 100% secure.

9. DATA RETENTION

We retain personal information only as long as necessary to:

• Fulfill orders and provide services

• Meet legal, tax, or accounting requirements

• Resolve disputes or enforce agreements

Marketing and newsletter information is retained until you unsubscribe.

10. COOKIES & TRACKING TECHNOLOGIES

We use cookies to:

• Maintain shopping cart functionality

• Analyze website traffic and performance

• Improve user experience

You may disable cookies in your browser, but certain features of the Site may not function properly.

11. DO NOT TRACK SIGNALS

At this time, our Site does not respond to “Do Not Track” signals transmitted by web browsers.

12. CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

13. INTERNATIONAL USERS

If you access the Site from outside the United States, your information will be processed and stored in the United States, where data protection laws may differ from those in your jurisdiction.

14. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

For additional information, please contact : info@drinkascendica.com